Privacy Policy

Updated August 14, 2026

KamBri Solutions LLC ("KamBri Solutions," "KamBri," "we," "us," or "our") respects the privacy of our customers, organizational clients, website visitors, and individuals whose information may be processed in connection with an authorized service request.

This Privacy Policy explains the types of information we collect, how we obtain and use that information, when information may be disclosed, and the measures we take to protect information in connection with our website and services.

If you have questions about this Privacy Policy or our privacy practices, please contact us at info@kambrisolutions.com.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through www.kambrisolutions.com and in connection with services provided by KamBri Solutions, including information submitted through online order forms, account or client portals, email, customer service communications, document uploads, organizational requests, and other authorized methods.

It also applies to information obtained by KamBri from government agencies, courts, law enforcement agencies, record custodians, or other authorized sources while fulfilling a customer's or organization's request.

This Privacy Policy does not authorize KamBri to obtain information for purposes unrelated to a requested service.

2. Information We Collect

The information we collect depends on the service requested and may include:

Contact and Account Information

We may collect information such as:

• Name

• Business or organization name

• Mailing or billing address

• Email address

• Telephone number

• Account information

Identification Information

When necessary to verify identity or fulfill a request, we may collect:

• Date of birth

• Government-issued identification

• Identification numbers or other identifying information

• Other documentation reasonably necessary to establish identity or authority to request a record

We request only the information reasonably necessary to provide the requested service, verify identity, or satisfy requirements imposed by the applicable agency or record custodian.

Order and Service Information

We may collect information relating to a request, including:

• Type of record or service requested

• Agency or jurisdiction associated with the request

• Case, incident, report, citation, or other reference numbers

• Information required to locate the requested record

• Order status and processing information

• Communications regarding the request

• Documents submitted in connection with the request

Records and Documents

In providing records-retrieval and related services, KamBri may receive or obtain records and documents requested by the customer or an authorized organization. Depending on the requested service, these may include police records, traffic records, incident reports, court records, dispositions, or other official records and documents.

KamBri generally obtains these records from the agency, court, record custodian, or other source responsible for maintaining or providing the requested information.

Organization-Provided Information

Organizational clients may provide information concerning individuals for whom they are requesting authorized services. This information may include identifying information and other information necessary to locate or obtain the requested records.

Organizations submitting requests concerning another individual are responsible for ensuring that they have the authorization, permissible purpose, consent, or other legal authority required for the request.

Payment Information

When you purchase a service, payment information may be collected and processed by our payment-processing providers. KamBri may receive transaction information such as payment status, transaction identifiers, amount paid, and billing information necessary to maintain our business records.

We do not intentionally collect or store complete payment-card information when payment information is processed directly by a third-party payment processor.

3. How We Obtain Information

KamBri may obtain personal information from:

• You directly, including through order forms, document uploads, account registration, email, telephone communications, and customer service requests;

• Organizational clients that submit information necessary for an authorized service request;

• Government agencies, courts, law enforcement agencies, record custodians, and other authorized sources from which requested records or documents are obtained;

• Service providers involved in processing transactions, communications, website operations, or other business functions; and

• Automatically collected website information, such as cookies and log data.

4. How We Use Information

KamBri may use personal information to:

• Process and fulfill requested services;

• Verify identity and authorization;

• Determine whether sufficient information has been provided to process a request;

• Submit authorized records requests to government agencies, courts, law enforcement agencies, record custodians, or other appropriate sources;

• Obtain requested records and documents;

• Deliver requested records or documents to the authorized recipient;

• Process and track orders;

• Communicate regarding missing information, order status, delays, completion, or other service matters;

• Provide customer support;

• Process payments and maintain transaction records;

• Maintain appropriate business, compliance, and service records;

• Protect against fraudulent, unauthorized, or unlawful requests;

• Protect the security and integrity of our website, systems, customers, and services;

• Comply with applicable legal and regulatory requirements;

• Improve our website, services, and business operations; and

• Send marketing communications where you have opted in or where otherwise permitted by applicable law.

KamBri does not use retrieved records to make employment, housing, credit, licensing, or other eligibility decisions on behalf of our clients unless expressly stated as part of a separate service.

5. Records Retrieval Services

KamBri provides records-retrieval and related administrative services. In performing these services, KamBri may submit information provided by a customer or authorized organization to the appropriate agency, court, record custodian, or other source for the purpose of locating and obtaining the requested record.

Records obtained from third-party sources may contain personal or sensitive information. KamBri handles such information for purposes related to fulfilling the authorized request, providing customer support, maintaining necessary business records, and complying with applicable legal obligations.

KamBri does not control the content, completeness, or availability of records maintained by government agencies, courts, law enforcement agencies, or other third-party record custodians.

6. Organizational Requests

KamBri may provide services to businesses, employers, property-related organizations, professional organizations, and other organizational clients.

When an organization submits personal information concerning another individual, the organization represents that it has the appropriate authorization, consent, permissible purpose, or other legal authority necessary to provide the information to KamBri and request the applicable service.

KamBri may use the information provided by the organization solely as reasonably necessary to process the authorized request, obtain the requested record or document, communicate regarding the request, maintain appropriate records, and comply with applicable requirements.

Additional terms, certifications, or authorizations may apply to organizational services.

7. How We Disclose Information

KamBri does not sell or rent personal information for third-party marketing purposes.

We may disclose information when reasonably necessary to provide our services, including to:

Government Agencies and Record Custodians

Information may be submitted to government agencies, courts, law enforcement agencies, record custodians, or other appropriate sources when necessary to obtain a record or document requested by an authorized customer or organization.

Authorized Customers and Organizations

Requested records and related information may be provided to the individual or organization authorized to receive the requested service.

Service Providers

We may use trusted third-party service providers to assist with functions such as:

• Website hosting;

• Online forms and document collection;

• Payment processing;

• Email and communications;

• Data storage;

• Website analytics;

• Customer service systems; and

• Other technology or administrative services.

These providers may receive information reasonably necessary to perform services on our behalf and are expected to handle that information in accordance with their contractual and legal obligations.

Legal and Safety Requirements

We may disclose information when reasonably necessary to comply with applicable law, legal process, court orders, subpoenas, regulatory requirements, or lawful government requests, or to protect the rights, safety, property, and security of KamBri, our customers, or others.

8. Data Security

KamBri uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Access to personal information is limited to persons and service providers who require access for legitimate business purposes.

However, no method of electronic transmission or storage is completely secure. Accordingly, KamBri cannot guarantee the absolute security of information transmitted electronically.

9. Data Retention

KamBri retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal or regulatory requirements.

Different categories of information may be retained for different periods depending on their purpose and applicable requirements.

When information is no longer reasonably necessary, KamBri may delete, destroy, anonymize, or otherwise dispose of it in accordance with our applicable procedures.

10. Log Files

KamBri's website and hosting providers may use standard log files that collect information when visitors access the website.

This information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time, referring or exit pages, device information, and website activity.

We may use this information to administer and secure our website, analyze trends, understand website usage, diagnose technical problems, and improve our services.

11. Cookies and Similar Technologies

KamBri's website may use cookies and similar technologies to remember visitor preferences, understand how visitors use the website, maintain website functionality, and improve the user experience.

Third-party services used on our website may also use cookies or similar technologies in accordance with their own privacy practices.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of the website.

12. SMS Communications

KamBri may use the telephone number you provide to send transactional or service-related communications concerning your request, including order updates, requests for additional information, appointment notifications, and customer support communications.

Marketing or promotional SMS messages are sent only where you have opted in or where otherwise permitted by applicable law.

Message and data rates may apply.

You may opt out of marketing SMS communications by replying STOP to a marketing message or by contacting us at info@kambrisolutions.com.

Opting out of marketing communications does not prevent KamBri from sending necessary service-related or transactional communications where permitted.

KamBri does not sell, rent, or share your SMS consent information with third parties for their independent marketing purposes.

13. Email Communications

KamBri may use the email address you provide to send communications necessary to provide our services, including:

• Order confirmations;

• Requests for additional information;

• Order-status updates;

• Document or completion notifications;

• Account notifications;

• Customer support communications; and

• Required legal or service notices.

KamBri may also send marketing or promotional emails where you have opted in or where otherwise permitted by applicable law.

You may opt out of marketing emails by using the unsubscribe method provided in the applicable message or by contacting us. Opting out of marketing emails will not prevent you from receiving necessary transactional or service-related communications.

KamBri does not sell or rent your email address to third parties for their independent marketing purposes.

14. Privacy Requests

You may contact KamBri if you have questions about personal information you have provided to us or would like to request access to, correction of, or deletion of information maintained by KamBri.

Certain information may need to be retained when necessary to complete a pending service, maintain required business records, prevent fraud, resolve disputes, or comply with applicable legal requirements.

Before fulfilling a request concerning personal information, KamBri may take reasonable steps to verify the identity and authority of the person making the request.

Additional privacy rights may apply depending on your place of residence and applicable law. KamBri will process legally applicable privacy requests in accordance with applicable requirements.

Privacy requests may be submitted to info@kambrisolutions.com.

15. Children's Privacy

KamBri's website and services are not directed to children under the age of 13, and KamBri does not knowingly collect personal information directly from children under 13 through the website without appropriate authorization.

If you believe a child under 13 has submitted personal information to KamBri without appropriate authorization, please contact us at info@kambrisolutions.com so that we can review the matter and take appropriate action.

This section does not prohibit KamBri from processing information concerning a minor when such processing is lawfully requested or authorized by a parent, guardian, organization, agency, or other person with appropriate legal authority.

16. Third-Party Websites and Services

Our website or services may contain links to or integrate with third-party websites, platforms, payment processors, or other services.

KamBri is not responsible for the independent privacy practices of third parties. We encourage you to review the applicable privacy policies of third-party services when you interact with them.

17. Changes to This Privacy Policy

KamBri may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable requirements.

When we make changes, we will update the date displayed at the top of this Privacy Policy. Material changes may also be communicated through our website or other appropriate means.

18. Contact Us

If you have questions, concerns, or privacy-related requests, please contact:

KamBri Solutions LLC
Website: www.kambrisolutions.com
Email: info@kambrisolutions.com